Contact

We’re here to help you get consistent, café‑level pour‑over at home. Whether you’re troubleshooting a recipe, comparing drippers for hard water, or pitching a product for testing, we read every message.

• Email: [email protected]
• Typical response time: 1–2 business days
• Media, partnerships, or sample submissions: please include product specs, material details, and any unique claims.

How we can help

Share your tap‑water hardness (if known), grinder model, preferred recipe time, and your cup’s taste description. We’ll point you to a matched recipe or adjustment playbook.

FAQ

Q: Can you recommend a dripper for my local water?
A: Yes. Tell us your water hardness/alkalinity (or city/region if unknown), grinder model, and whether you prefer a quick or ritual workflow. We’ll send a shortlist matched to your profile.

Q: Do you accept free products?
A: We accept samples for testing, but acceptance doesn’t guarantee coverage or a positive review. We disclose all samples and follow strict independence standards outlined in our Editorial Policy.

Q: I followed your recipe and my cup is still bitter. What now?
A: Start with a slightly coarser grind and a touch more bypass (faster pours or a dripper with more flow). If you’re on hard water, drop brew temp 2–3°C and extend the bloom. Email us your variables—we’ll reply with a step‑by‑step adjustment plan.